Welcome to Mind Crayon. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website mindcrayon.com (the "Site"), use our mobile application (the "App"), and interact with our social media pages (collectively, the "Services").

Information We Collect

2.1. Personal Information

We may collect personal information that you provide directly to us, including but not limited to:

• Contact Information: Name, email address, phone number.
• Account Information: Username, password, and other information you provide when creating an account.
• Health Information: Details about your mental health, including any interactions with our psychologists or mental health professionals.

2.2. Usage Data

We may collect information about your interactions with our Site, App, and Services, including:

• Log Data: IP address, browser type, pages visited, and the time and date of your visits.
• Device Information: Device type, operating system, and app version.

2.3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site and App. Cookies are small data files stored on your device that help us understand how you use our Services and remember your preferences.

How We Use Your Information

We use your information for the following purposes:

• To Provide and Improve Our Services: To deliver the services you request, including access to mental health resources and support.
• To Communicate with You: To send you updates, newsletters, and other information related to our Services.
• To Personalize Your Experience: To tailor content and recommendations based on your interests and usage patterns.
• To Ensure Security: To monitor and prevent unauthorized access or misuse of our Site, App, and Services.

How We Share Your Information

We may share your information in the following circumstances:

• With Service Providers: We may share your information with third-party vendors who provide services on our behalf, such as hosting, analytics, and payment processing.
• With Healthcare Professionals: Your information may be shared with licensed psychologists and mental health professionals to provide the services you request.
• For Legal Compliance: We may disclose your information if required to do so by law or in response to legal processes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

• Access and Update: You have the right to access, update, or correct your personal information. You can do this by logging into your account or contacting us directly.
• Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions provided in those communications.
• Data Deletion: You may request the deletion of your personal information by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.

Third-Party Links

Our Site and App may contain links to third-party websites or resources. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our Services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated Privacy Policy on our Site and App and update the "Last Updated" date. Your continued use of the Site, App, and Services following the posting of changes constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Mind Crayon
Email: contact@mindcrayon.com
Address: 61, Sector 46, Gurugram, 122003